1.2. We are committed to protecting your privacy and ensuring the security of your personal information. This Policy sets out the basis on which any personal information we collect from you or that you provide to us will be processed and used by us.
Information We Collect
2.1. We may collect personal information from Users in various ways, including, but not limited to, when Users visit our Site, register on the Site or Platform, fill out a form, subscribe to our newsletter, and in connection with other activities, services, features, or resources we make available through the Services.
2.2. The types of personal information we may collect include, but are not limited to, your name, email address, phone number, and address.
Use of Collected Information
3.1. We collect and use personal information for the following purposes:
3.1.1. To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
3.1.2. To personalise user experience: We may use information in the aggregate to understand how our Users as a group use the Services and resources provided through the Site and Platform.
3.1.3. To improve the Site and Platform: We continually strive to improve our website and platform offerings based on the information and feedback we receive from you.
3.1.4. To process transactions: We may use the information Users provide about themselves when placing an order or engaging in transactions through the Services. We do not share this information with outside parties except to the extent necessary to provide the service.
3.1.5. To send periodic emails: We may use the email address to send User information and updates pertaining to their order or transactions. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.
Protection of Collected Information
4.1. We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on the Site and Platform.
Sharing of Personal Information
5.1. We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers.
Acceptance of these Terms
Phone: 1300 174 966
Address: Melbourne Victoria, 3000